A Death Has Occurred
When a death has occurred, depending on where it has occurred determines whom you should call. If death occurs in a hospital or nursing facility, you should contact our funeral director.
If death occurs at home and the deceased is under hospice care, you should contact the hospice who will dispatch a nurse to the home to pronounce death. At this point, the hospice nurse will ask you which funeral home you will be using and they will call us.
If death occurs at home and the deceased is not under hospice care, you will need to call 911 who will dispatch emergency services to pronounce the death. The police will also arrive and will fill out the necessary paperwork in order to release the deceased to the funeral director. While waiting for the police to arrive, you should contact the funeral director to alert them so they can prepare to come once the deceased has been released by the police.
Planning Ahead is Key
What to do when the passing of a loved one has occurred or is imminent?
If a passing has occurred or is expected, please contact us immediately at 516.418.7000 or by filling out the form below. If your loved one has passed outside of a hospital or hospice care, you must notify the authorities so that the death can be legally pronounced. If paramedics are not present, please call 911. The sooner you contact us, the more we can help.